Privacy Policy

1. Introduction

Talented Tenth Advisory (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit www.talentedtenthadvisory.com, purchase services or purchase a membership.

By using our website or services, you acknowledge the practices described in this Policy.

2. Information We Collect

Depending on your level of engagement, we may collect the following information.

Information you provide directly: Your name, email address, business or organization name, professional title, contact details, and information submitted through website forms, membership registration, scheduling requests, or correspondence.

Membership information: Your membership plan, registration information, subscription status, purchase history, and related communications.

Payment and transaction information: Information necessary to process purchases, manage subscriptions, issue refunds, and maintain transaction records. Payments are processed through our payment service providers. We may receive transaction details and limited payment information, but complete payment credentials are handled by the applicable payment processor.

Community information: Content you voluntarily submit through your membership or engagement, including discussions, comments, questions, and other member contributions.

Website usage information: Information such as browser type, device information, IP address, pages visited, referral sources, and interactions with our website, where collected through Squarespace or other enabled technologies.

Communications and inquiries: Information you provide when requesting support, discussing advisory services, responding to surveys, or communicating with our firm.

Please avoid submitting confidential organizational records or sensitive personal information through general website forms or general community discussions.

3. How We Use Information

We use personal information for legitimate business and service-related purposes, including to:

Operate, maintain, and improve our website and membership experience.
Create and manage member accounts.
Process purchases, recurring payments, cancellations, and refunds.
Deliver educational resources and other purchased services.
Respond to inquiries and provide member support.
Communicate important account, billing, service, and policy information.
Provide marketing communications where permitted and consistent with your preferences.
Understand website usage and improve our educational offerings.
Maintain business records, protect our services, and comply with legal obligations.

We seek to collect and use information only relevant to providing our services and operating our business.

4. Payments and Subscriptions

When you purchase a membership or service, payment-related information is processed through our applicable payment provider.

We may receive information such as transaction status, payment date, amount paid, billing details, subscription status, and limited payment-method information.

Your payment provider may process information under its own privacy policy.

Recurring membership billing and cancellation are governed by our separate Membership Terms & Conditions.

5. Cookies and Website Analytics

Our website is hosted by Squarespace and uses cookies and similar technologies to support website functionality, security, and visitor experience.

Depending on the features enabled, these technologies may also help us understand website traffic, visitor activity, and the effectiveness of our content.

Necessary cookies support essential website functions. Other cookies, including analytics or marketing cookies, may be subject to additional choices or consent requirements.

You may manage certain cookie preferences through our website's cookie controls, where available, or through your browser settings.

Disabling certain cookies may affect website functionality.

Any additional third-party analytics or advertising technologies enabled on our website may have their own information-handling practices.

6. Email Communications

We may send service-related emails concerning your membership, purchases, account activity, policy updates, or support requests.

We may also send educational updates, announcements, or promotional communications where permitted.

Marketing communications will include an available unsubscribe method. Unsubscribing from marketing does not prevent us from sending necessary transactional or membership-related communications.

7. Information Sharing and Service Providers

We may share information with trusted third-party service providers when reasonably necessary to operate our website, process payments, provide membership access, communicate with members, or support business operations.

These providers may include website hosting, payment processing, membership management, email delivery, scheduling, analytics, and technical support services.

We may also disclose information when required by applicable law, to respond to lawful requests, protect our rights, or address security concerns.

We do not authorize service providers to use information for purposes unrelated to their agreed services except as permitted by their applicable agreements and law.

8. Membership and Member Privacy

Membership in our private membership community does not create a guarantee of confidentiality among members.

Information you voluntarily share in community discussions may be visible to other authorized members and, where necessary, community administrators.

Members are responsible for determining what information is appropriate to share.

Please do not disclose another person's private information, confidential organizational records, or proprietary third-party materials without authorization.

We do not treat membership participation as permission to publicly identify a member, publish their organizational information as a testimonial, or disclose private contributions for marketing purposes without appropriate authorization.

9. Organizational Advisory Inquiries

Information submitted through advisory inquiries may be used to respond to requests, understand potential engagement needs, and determine whether a separate advisory engagement may be appropriate.

Submitting an inquiry or purchasing a membership does not automatically establish an individualized advisory engagement.

Any confidential information required for a separate advisory engagement should be handled according to the terms and procedures established for that engagement.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, administer memberships, maintain required business and transaction records, resolve disputes, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and our operational needs.

When information is no longer reasonably required, we will take appropriate steps to delete, de-identify, or otherwise securely dispose of it, subject to applicable legal requirements and technical limitations.

11. Information Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information we handle.

We also rely on third-party service providers for certain website, payment, and account-security functions.

However, no method of internet transmission or electronic storage can be guaranteed completely secure.

Members should maintain secure account credentials and notify us if they suspect unauthorized access.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access, correction, deletion, or information about how it is used.

You may also have rights to opt out of certain processing activities or withdraw consent where applicable.

To submit a privacy-related request, contact us at:

support@talentedtenthadvisory.com

We may request information reasonably necessary to verify your identity before processing a request.

We will respond in accordance with applicable law and may retain information where required or otherwise permitted.

You may also unsubscribe from promotional emails using the instructions included in those communications.

13. Third-Party Websites and Services

Our website or educational materials may contain links to third-party websites, platforms, or resources.

Those services operate under their own terms and privacy practices.

We encourage visitors and members to review the applicable privacy policies before submitting information to third parties.

14. Children's Privacy

Our website, advisory services, and membership are intended for adults and professional audiences.

We do not knowingly collect personal information directly from children under the age of 18 through these services.

If you believe a child has submitted personal information to us, please contact support@talentedtenthadvisory.com so we can review the matter and take appropriate action.

15. Changes to This Privacy Policy

We will update this Privacy Policy as our services, technology, or information-handling practices change.

The current version will be published on our website.

When appropriate or legally required, we will provide additional notice of material changes.

16. Contact Information

If you have questions about this Privacy Policy or how Talented Tenth Advisory handles personal information, please contact:

Email: support@talentedtenthadvisory.com